Office hours are 8:00 a.m. to 4:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. Saturday. Our office is closed on Sunday. We have a small staff, so please DO leave a message.
Just a reminder about the time difference – West Coast is two (2) hours ahead (later) in fall/winter and three (3) hours ahead in spring/summer. The East Coast is five (5) hours ahead in fall/winter and six (6) hours ahead in spring/summer. All times mentioned are Hawaii Standard Time. Hawaii does not change time.
A full, home-cooked, gourmet breakfast is included each day of your stay.
NEW COVID POLICY- Contactless Breakfast Service packed in one-time-use containers are delivered to the guest room at 8:00 a.m., daily (seven days a week). Guests may dine in their room or our main house breakfast room. Additional seating is now available in our front garden or main house lanai.
Please do be sure to let us know by the afternoon prior if you will NOT be joining us for breakfast. Breakfast is available for in-house guests only per Maui County Bed and Breakfast Ordinances. We do not have kitchen facilities available for guest use.
We offer two breakfast options:
Although we don’t serve lunch or dinner, we are happy to give you restaurant recommendations.
The Old Wailuku Inn at Ulupono does not provide any airport transportation. We will gladly recommend a local taxi company. We highly recommend renting a vehicle during your stay if you plan to explore our Island. We do have public transportation, the Maui Bus, but routes are limited and do not include the airport on its Central Maui route nor does it include visitor destinations such as Mt. Haleakalā, ‘Īao Valley, and Hāna. The Maui Bus also has luggage restrictions. Please visit the Maui Bus website or the Public bus transit system website or call 808-270-7511 for current information.
We do not have guest laundry facilities on property. There is a laundromat about ten minutes away by car where you can do it yourself or drop it off in the morning and pick it up in the afternoon. Charges are by the load.
NEW COVID POLICY- Contact-free Self-check-in.A Security Code and Check-in instructions are required to access the room and property.
Check-in is anytime after 2:00 p.m. We are unable to guarantee early check-in. Please note that the security code is active at 2:00 p.m on the day of check-in. Please be sure to contact us if arriving earlier or after 8:00 p.m.
Checkout is by 11:30 a.m. We’re sorry that we are unable to accommodate a late checkout. We are unable to store luggage; you may make arrangements directly with “Extra Space Storage” (near the airport) for temporary luggage storage. For more information and pricing, please visit www.extraspace.com or call 808-877-2600.
Most of our rooms have a two-person maximum capacity – this is the case whether guests are adults or children. The Mokihana Room and the Lokelani Room each have a three-person maximum capacity – regardless of the age of guests. Please note, if you have a family of four (4), you will need two rooms. For families with a child/children under the age of 18, we require that an adult occupies the same room. By Maui County law, the maximum capacity for our property is twenty-two (22) guests.
The Inn is located in Central Maui in the historical, residential community of Wailuku. While we don’t have sweeping vistas, some of our rooms do have a view of the West Maui mountains or of Mt. Haleakalā. The closest swimming beaches – South shore (Kīhei and Wailea) – are about 15 to 25 minutes away ; it takes from 30 to 45 minutes to drive to the West Maui (Lahaina side) beaches
Most visitor attractions are within a five to 45-minute drive time from our inn.
We do not have a pool or hot tub on property.
Free parking on property is available. Space is limited to one parking stall per room.
Beach towels and beach mats are available for guests to use at all times. They are located in the common area of the main house.
NEW COVID POLICY- A mini refrigerator is available in each guest room. Keurig coffee makers are provided in each room. No microwave available. We do not have kitchenettes. We do not have any kitchen or cooking facilities available for guest use.
Yes, all 10 guest rooms have their own private bathrooms.
Yes, all 10 guest rooms have air conditioning. Veranda Floor Rooms have individual temperature controls. Please note that the windows in our Veranda rooms have a special storm window in place and do not open in order to conserve energy as these have the original window fixtures in place. All other rooms have a split a/c system which allows for individual room climate control and the ability to turn on/off. If you prefer to be able to open windows please consider the Puakenikeni, Plumeria, or Maulana Rooms.
Yes, the temperature can be controlled and the air conditioning can be turned on and off in all ten guest rooms. Please note, only in the Vagabond’s House rooms – Maulana, Plumeria, and Puakenikeni – can the air conditioning can be turned off AND the windows open. The windows in our Veranda and Garden rooms do not open in order to conserve energy as these rooms have the original window fixtures in place.
Yes, we have FREE wireless internet access in all rooms and property-wide.
All guest rooms have a hairdryer, iron/board, coffeemaker, TV, phone, and Aveda bath products. Local (Maui island only) and toll-free calls are free of charge. A calling card is required for all long-distance calls.
All Vagabond’s House rooms have a shower stall equipped with wall jets, a hand-held shower head, and an oversized rainmaker style showerhead.
Veranda floor rooms are located upstairs in the Main House. Garden floor rooms – Lehua, Hibiscus, and ‘Ilima – are located on the ground level of the Main House and each has a private garden area.
The Vagabond’s House is just a few steps away, across the driveway from the Main House.
Yes, a credit card (Visa, MasterCard, Discover, or American Express only) is required to secure all room reservations. Payment by check may be made but must be received prior to the specified due dates (advance payment/cancellation fee and remaining to balance due dates) to prevent automatic charges to your credit card.
If your reservation was made through a third party (i.e. Expedia.com or affiliates, Booking.com, travel agent) you will need to refer to your original booking agent. If your reservation was made through our website or directly via telephone you can notify us in writing – via email or FAX – that you wish to cancel and the earlier the better. To Cancel- Email us at correspondence@mauiinn.com or fax to (808) 242-9600. Depending on when you contact us, you may lose your advance payment/cancellation fee or the total balance. Once payments are processed, we regret that we are unable to refund them. Please refer to our Cancellation Policy in the Policies section of our website.